Privacy Policy
Last updated: 15 April 2026
This privacy policy explains how Hotel Colle Oppio Roma collects, uses, and protects your personal data when you visit hotelcolleoppio.com or contact us directly.
Who We Are
Controller: Hotel Colle Oppio Roma, Via Panisperna 82, 00184 Roma RM, Italy Email: info@hotelcolleoppio.com Phone: +39 06 9740 3231
Data We Collect
When You Visit This Website
We use PostHog (a privacy-focused analytics platform) to understand how visitors use this site. PostHog collects:
- Pages visited and time spent on each page
- Browser type, operating system, and screen size
- Referring website or search engine
- Approximate geographic region (country/city level — not precise location)
- Anonymous session identifiers
We do not collect names, email addresses, or any personally identifiable information through analytics. PostHog data is processed in the EU and is not sold to third parties.
When You Contact Us
If you send us an email or call by phone, we collect the information you provide — name, email address, phone number, and the content of your message — in order to respond to your enquiry and manage your booking.
When You Make a Booking
Bookings made through third-party platforms (such as Booking.com or Expedia) are governed by those platforms’ privacy policies. If you contact us directly to arrange a booking, we collect only what is necessary to confirm your stay: name, contact details, arrival and departure dates, room type, and any special requests.
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Responding to booking enquiries | Legitimate interest / pre-contractual steps |
| Managing your reservation | Performance of contract |
| Website analytics (PostHog) | Legitimate interest |
| Improving our website and services | Legitimate interest |
We do not use your data for automated decision-making or profiling. We do not send marketing emails unless you have explicitly opted in.
Cookies
This website uses a single first-party analytics cookie set by PostHog to distinguish sessions and measure traffic patterns. No advertising cookies, tracking pixels, or third-party marketing tags are used.
You can disable cookies in your browser settings. Disabling cookies will not affect your ability to use this website.
Data Retention
- Analytics data: Retained for 12 months, then deleted.
- Booking and contact data: Retained for the duration of your stay and up to 36 months thereafter, as required for accounting and legal compliance.
Your Rights Under GDPR
As a data subject in the EU or UK, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Erase your data (subject to legal retention obligations)
- Restrict or object to processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, email us at info@hotelcolleoppio.com. We will respond within 30 days.
If you believe your rights have not been respected, you have the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (Italy’s data protection authority) at www.garanteprivacy.it.
Third-Party Services
| Service | Purpose | Data processed |
|---|---|---|
| PostHog | Website analytics | Anonymous session data, page views |
| Booking.com / Expedia | Online reservation | Governed by their own privacy policies |
We do not share your personal data with any other third parties unless required by law.
Changes to This Policy
We may update this policy when our data practices change. The date at the top of this page reflects the most recent revision. Significant changes will be announced on this page.
Contact
For privacy questions, contact us at info@hotelcolleoppio.com or by post to Hotel Colle Oppio Roma, Via Panisperna 82, 00184 Roma RM, Italy.